AAU Delegates Umrah Shared Transfer Service

معلومات مهمة

• This is a scheduled shared transfer service operating as a round-trip between The Ritz-Carlton Jeddah and Makkah.
• Pickup and drop-off are available only from the designated meeting point at The Ritz-Carlton Jeddah.
• There are no planned stopovers en route.
• Delegates must wear Ihram before departure from the hotel. Ihram arrangements can be made at the hotel at an additional cost.
• Passengers must carry a valid original passport or government-issued photo ID for verification.
• Exact departure and return timings will be confirmed at the time of booking.
• Passengers must report at the designated pickup point at least 15 minutes before the scheduled departure time.
• Failure to report on time will be considered a no-show, and no refund or rescheduling will be applicable.
• The journey duration is approximate and may vary depending on traffic, road conditions, or other operational factors.
• Vehicle and seat allocation are based on the confirmed number of passengers and are subject to operational requirements.
• Oversized or excess baggage is subject to available storage space in the vehicle.
• The operator reserves the right to modify departure timings or vehicle allocation due to operational requirements.
• Any amendments are subject to availability and the applicable cancellation policy.
• Cancellation and amendment policies apply as per the booking terms and conditions.
• A minimum of 3 passengers per departure is required for the sharing transfer to operate. In the event this minimum is not met, the company reserves the right to reschedule or cancel the transfer in accordance with the applicable policy. Guests will be notified in advance wherever possible.
• Guests are requested to carry a soft copy of the voucher on their phone.
• It needs to be verified by the driver at the time of pick-up.